YM
Yolanda M
1 reviews | Active since Jan 2021
22 Mar 2022, 17:48
Material used to fix the couches doesn't match the color of the couches
I bought couches from beares pinetown in 2020 2 months down the line they were torning, I called the lady who assisted me at the store and complained about the couches being torned i even sent the pictures to the lady and she said she logged the complaint. I waited for the store to come fetch the couches until this year when I finally got hold of the store manager in January. Late Feb they cane to fetch the couches. Now the issue here is that they used a different material with a totally different color. I am not pleased. I think they should have at least call me about the material. I don't want these couches. I will also attach a photo
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Replies (1)Beares's replyOfficial
25 Mar 2022, 08:13We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 756739
Our reference number is: 756739
Beares's reply25 Mar 2022, 08:13
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 756739
Our reference number is: 756739
