TS
Tshoniswa S

1 reviews | Active since Aug 2016

29 Aug 2016, 11:00

Kitchen scheme problem

<p>My name is Tshoniswa Silevu, I bought a kitchen scheme at Bears in December 2015 on Account. I have noticed that the doors are touching and I went to the branch in Butterworth Fingo mall. They said they are going to send people to have a look they saw that there was in deed aproblem. I was told that the hinge were wrong they are going to make an order for the right hinges. I went to the branch for several occassion and up until now the hinges are still wrong. When I go to the branch the only thing I get is "Eish" the kitchen price cash sale is about R13000 the three piece.</p>

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Replies (2)
Beares
Beares's reply29 Aug 2016, 11:42
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 551784

Best regards,

Beares
Beares's reply22 Sept 2016, 15:47
Official

Please be advised that this matter has been resolved amicably. The kitchen scheme has been repaired . Ms Silevu confirmed the afore-mentioned and her satisfaction.

Best regards,