LL
Lolo L

1 reviews | Active since May 2021

29 May 2021, 06:29

***********, careless rude staff

Worst experience ever first time opening an acc already regret it Beares have been deducting two different amount every month from my bank account R1273 and R1265 from February they said have canceled until today when I ask for refund all I get is "we don't have money" am suffering the consequences of not being able to pay my other accounts because they holding my money that gives me a bad record. They don't care about customers they just want to make sales I am hurt and disappointed I don't want anything to do with them anymore. Last communication was with the lady who opened the account for me, I wanted to send a note on the their website and I asked her my account number as it was not in hand she said "ask the manager" but she is the one I have been communicating with all this time.

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Replies (2)
Beares
Beares's reply29 May 2021, 08:12
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is:  721347
Beares
Beares's reply09 Jun 2021, 09:16
Official
Dear Miss Vaaltyn- Milo

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores