I WANT MY DEPOSIT MONEY BACK!!!

So I did a credit application sometime in October and it was approved. Your employees from your Alberton branch kept pestering me to a point of texting me on WhatsApp. Finally made it to the store on a Saturday the 25th of October we then proceeded with the application. And I had opted for a Television. I was told it would be delivered on Monday the 27th of October. Your staff, Donna in particular asked that I pay the deposit in a form of hard Cash. I had to go to an ATM for that. Upon looking at the interest rates I saw them too high for me and decided to cancel the purchase first thing on Monday morning the 27th of October. And Donna herself told me that it'll be cancelled. I then enquired about the Deposit I had paid and I was told that I'll get a full refund. But till date I haven't received my refund. They always say I need to come to the store to get the cash but everytime I talk to them they say I should come yet when I get there they surprisingly don't have cash in the premises. I was told they can't transfer/deposit it into my bank account. I've been going back and forth with them from the sales guy: Kabelo to the managers Portia and Donna even a lady named Zama. But still nothing. In fact they are all now ignoring my WhatsApp texts. It's almost a month now and I still haven't received my money back!

Beares Alberton branch and its management is just Bull****!