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NontobekoMngomezulu

1 reviews | Active since Jul 2025

05 Jul 2025, 10:44

Hellopeter

Hellopeter. Thank you for this platform 3 years back I bought a wardrobe from Beares at Tsakane mall it is a 3 door wardrobe, bought on account I had them deliver it at my place where I was renting. I did not see it physically as they had no stock in shop okay then it was delivered in boxes their delivery guy had to assemble it together inside my room. As he was putting it together it had cracks, scratches n chips here and there. I called the shop as I got home from work. They promised to come see n fix cause I sent pictures to show them what I wasn't happy about. Till this day there has been calls back n forth them asking me if they can come fix I'd say yes n they'll be no show. Saying they ordered the parts that I wasn't happy with. Nothing till today but they expect me to pay them still. I am so hurt and angry cause now I'm on credit bad records.

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Replies (3)
Beares
Beares's reply07 Jul 2025, 09:02
Official
More information requested via email.  
Beares
Beares's reply11 Jul 2025, 09:42
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours.

Beares
Beares's reply18 Jul 2025, 15:44
Official
Dear Miss Mngomezulu

Our attempts to contact you has been unsuccessful.
Please contact Carol on ***

Yours faithfully
Lewis Stores