****ed

I am very disappointed

Last year i went to beares pinetown to do a debit order. When i get there the manager told me that i was owing R74 000 because my account was in arrears. We made a payment arrangment of R2200 which i started paying on the 15th of july last year. I have paid more than R30 000 since July last year. And there's a payment of R1600 i paid early last i can't remember the exact day or month. So this year i called 3 weeks to find out how much is my balance only to find that im owing R73 000. This doesn't make sense to me. The manager tried to explain to me but it didn't make sense. Last year i was owing R74 000 after paying R30 something thousand im still owing R73 000, how is that even possible?

This is unfair, Im asking myself whats the point of paying my debts if its not going to decrease the balance