Debit Order Date Change

Item: Beares
Rating: 1
Author: Zinhle N

I really don't know how really Beares operates. I have changed a debit order date on the 8 of August. But still you went and debited causing me unnecessary charges on my account, and no one will pay off these charges.. Where as I have given the Company enough time to update records. My pay day has changed from 25 to the last day of the month, but still you went on my account. Ever since I became your customer in May I am never happy. If I could return your goods and get my money I would really do it. I am fed up on a serious note.

Helpful (0)

Replies (4)

Beares's replyOfficial

02 Sept 2022, 08:27

We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.

Our reference number is: 775915

Beares's reply02 Sept 2022, 08:27

Official

We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.

Our reference number is: 775915

Beares's replyOfficial

02 Sept 2022, 13:15

Dear Miss Ngcobo,

Please be advised this matter has been amicably resolved.

Yours faithfully,
Lewis Stores

Beares's reply02 Sept 2022, 13:15

Official

Dear Miss Ngcobo,

Please be advised this matter has been amicably resolved.

Yours faithfully,
Lewis Stores

Zinhle N's updateReviewer Update

02 Sept 2022, 14:00

Thanks to Carol for reaching out. I have realized that your Pinetown Branch is very careless at handling customers which makes the whole company looks bad. Please work on that guys

Zinhle N's update02 Sept 2022, 14:00

Reviewer Update

Thanks to Carol for reaching out. I have realized that your Pinetown Branch is very careless at handling customers which makes the whole company looks bad. Please work on that guys

Beares's replyOfficial

19 Sept 2022, 08:57

Thank you for bringing the above to our attention

Beares's reply19 Sept 2022, 08:57

Official

Thank you for bringing the above to our attention