DAMAGED GOODS

I BOUGHT ON 2014-01-25 - 152 KK LEO EURO TOP B/SET @ R6999.95 - MAKING A CRACK NOISE WHEN CLIMBING ON THE BED <br> BLACKBERRY CELLPHONE @ R2186.81 - NOT WORKING<br> NOKIA LUMIA 520 @ R2386.82 - RETURN TO STORES FOR REPAIRS - IN APRIL 2014 - NEVER RECEIVED<br> KIC FRIDGE KB6035 R4499.95 - BOTTOM RUBBER LOOSE - THEY WANT TO REPLACE THE RUBBER ONLY.<br> <br> THE STORE CLOSED DOWN AND I'VE BEEN SEARCHING WHERE TO LOG MY COMPLAINT. SOMEONE TOLD ME TO CALL THE LEWIS GROUP. LEE-ANN IS SUPPOSE TO SORT THIS OUT FOR ME. THEY REFERED ME TO SOME CLAIMS PLACE IN JHB. SEEING THAT I'M PAYING R2118.00 PER MONTH. NEVER SKIPPED A PAYMENT. THEY ARE DELIVERING BAD SERVICE. I STILL NEED TO PAY FOR 2 YEARS AS THIS WAS A 36 MONTHS ACCOUNT. REPAIRING THE GOODS IS NOT AN OPTION AS THERE WAS INSURANCE ON THE GOODS. I WOULD LIKE THEM TO REPLACE IT PLEASE. THE DOCUMENTATION SHOWS INSURANCE TERM OF 36 MONTHS. <br> <br> I WOULD HIGHLY APPRECIATE IT IF SOMEONE CAN ASSIST ME, AS I'VE BEEN HAVING THIS PROBLEM FOR A LONG TIME NOW. I DID REPORT THE BLACKBERRY WAS NOT WORKING, NOTHING WAS DONE.