Damage good with management that lies to customers

Item: Beares
Rating: 2
Author: Keikantseng M

Bears Bloemfontein what an unprofessional management, they delivered damaged goods, I even layed a complaint with Lewis group till now I am stuck with damaged good . They do not care. Worse they don't want the goods either.

Manager called and promised to deliver by 26th April we are now going to another 26th. Such a bad experience 😪

Helpful (0)

Replies (2)

Beares's replyOfficial

08 May 2023, 08:42

We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.

Our reference number is: 810206

Beares's reply08 May 2023, 08:42

Official

We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.

Our reference number is: 810206

Beares's replyOfficial

25 May 2023, 08:54

Dear Mr Mathibeli

Please be advised this matter has been amicably resolved.

Yours faithfully,
Lewis Stores

Beares's reply25 May 2023, 08:54

Official

Dear Mr Mathibeli

Please be advised this matter has been amicably resolved.

Yours faithfully,
Lewis Stores