Bears wynberg and their head office, are not treating customers fairly,and they are not abiding by the consumers act

To whom this may concern, as many people may have gone through the same thing and probably was manipulated to accept what is told.. Well I refuse to allow bears to discredit their clients and get away with it.

I took goods with them, actually I was given damage used good, to the value of over R30K. After my complaint, I had to settle for R1500 of my total amount 6 glasses and 2 pans people, I was manipulated to believe that's all that can be done, and a replacement bedroom cupboard, as the one a was given was so badly damaged to replace the cupboard, was supposed to calm me down and forget about my complaint..and this process to so long and it was a long messy situation that I initially stopped the on going complaint, and let it be knowning I wasn't happy about what was offered.. Now here Iam again, people think twice please to take credit from bears.

After this hole ordeal, my 1st debit order didn't go through because my account information was not updated correctly, then I was told I'm in arears and have to make arrangements to pay off the arears not my fault but me as the new customer was help liable for there incompetency. Then Feb and March the correct account was debited and no correspondence from them. Now people my debit was set for 25th monthly ...i was td the 8th May debit didn't go through, due to insufficient fund on the 2nd May🤔 where is the 25th from the 2nd of May people?

Then I was told nedbank clients had issues, and my debit order wasn't set, was that me NO,did I change accounts NO, was my account empty from 25th til end of April NO But guess what yesterday I was manipulated again to go borrow the money to pay them, even thou the 25th May is next week and the issue of my April debit order was not my fault, I was told the goods Wil be taken if I dont get the money.. There system was an issue, nedbank was the issue but yet I the customer must take the slack. Now the goods is being fetched, and a refund of my installments will be paid to me as I was told.. However no documents was given to comply to the agreement to pay me back, but they fetching the goods.. People be aware, they ruin your creditability, and they manipulation is of great quality,, clients are being treated unfairly and nobody takes accountability.

IL keep you posted, as how they planning to **** me out of my installments already paid.