BEARS GERMISTON THE WORST SERVICE EVER!!!!

I HAVE YET COME BACK TO THIS PAGE WITH ANOTHER QUERY FOR THIS FURNITURE SHOP.

I HAVE TWO ACCOUNTS WITH THEM, AND ACCORDING TO MY KNOWLEDGE MY ACCOUNT WAS OR IS IN ORDER. AND NOW IM TRYING TO OPEN AN ACCOUNT WITH LEWIS HERE IN EASTERN CAPE IM THEN TOLD MY ACCOUNT IS IN ARREARS, AND I THEN CALLED BEARS GERMISTON TO THE ACCOUNTS LADY THEN INFORMED ME THAT, THE ARREARS AMOUNT IS FOR MARCH PAYMENT, WE ARE NOW IN NOVEMBER THEY HAVE BEEN DEBITING MY ACCOUNT SINCE, BUT NO ONE BOTHERED TO CALL AND ADVISE ME THAT I OWE THEM, UNTIL NOW ONLY BECAUSE I NEED TO BUY STUFF FROM LEWIS THATS WHEN IM TOLD OH YESS ITS ACTUALLY FOR MARCH.

NO EMAIL WAS SENT, NO CALL WAS MADE NO SMS WAS SENT, INSTEAD I GET CALLS WHEN THEY ARE RUNNING A SPECIAL, HOW COME NO ONE HAS ADVISED ME OF SUCH AS I NOW MY ACCOUNTS ARE IN ORDER