Bears furniture is treating paying customers bad

Bears furniture is treating paying customers bad. We complained about table and chairs to manager at Pietermaritzburg central regarding complains about they furniture. Whenever we call they say sending someone till today no response from the manager .We don't appreciate they **** services and lies .Pietermaritzburg Bears service is very very poor.please assist and customers must know even you go to their branch In Howick they say can't assist as we bought from Pietermaritzburg branch .Very bad service very