BEARS ACCOUNT

I I'm very disappointed in Beares worcester as they was at my cousin work place to demand her to pay a R165 towards her account as she does pay every month R400 towards her account.Know they demand her to ask some people for money that she can pay that money as she also ask them if they can't give her change for this weekend than she can make a plan and that man told her no she can't she mast made it today and of she get the money she mast cash send it hoe does that work why cash send and not he can send some one to collect the money and she mast made it R200 as there was already a man at her house to also for arrangement again so if you pay your account why does they demand month this time of the month as her pay day is the last day of each month.So disappointed in beares