BEARS A VERY UNHAPPY CUSTOMOR

ON THE 05/06/2020 I WENT TO BEARS TO BUY A CHEST 210 L DEEP FREEZER CASH I'VE ASK THE LADY IF THE DEEP FREEZER WILL COME IN A BOX SHE REP**** YES AFTER DELEVERY I NOTICE THAT IT WAS NOT IN A BOX. AFTER 1 YEAR LATER I'VE DISCOVER A VERY LOUD NOISE I THEN PHONE A CERTAIN MR CROUSE KRUGER AT THE BRANCH IN PARYS FREESTATE TO REPORT THE INCEDENT, HE PROMISED ME THAT HE WILL PHONE THE PEOPLE FROM KIC TO COME AND HAVE A LOOK, THE TECNICIANS CAME AND JUST LOOK AT THE FREEZER AND PRESOUMD THAT IT IS THE COMPRESSOR NOT EVEN TESTING THE FRIDGE, THEY SAID THEY WILL BE BACK TO REPLACE THE PART AFTER A NOTHER WEEK IVE JUST RECIEVED A SMS STATED PARTS AVAILEBLE, NO CALLS FROM THEM NOW IM ASKING YOU HOW CAN THEY SELL SOMETHING TO A CUSTOMER THAT IS NOT COVERD IN A BOX IT SHOWED ME THAT THIS WAS A DEMO ON THE FLOOR, ON MY INVOICES IT SHOWED THAT THE DESCRIPTION OF THE ITEM KIC KCG207 L WHITE CF (DAMAGED) NOW I';M ASKING YOU WHAT DOES THAT MEAN FOR ME IT MEAN IT WAS A SECOND HAND FREEZER THAT WAS SOLD TO ME IF I PURCHASES SOMETHING DOES'NT MATTER WHERE IT ALLWAYS COME SEALED IN A BOX , AT THE MOMENT THERE ARE A LOT OF FROZEN FOOD IN THE FREEZER WHAT WILL HAPPEN IF THE FREEZER JUST GIVE IN, PLEASE CAN YOU CALL ME ON THE CELL *** MRS FOURIE VERY UNHAPPY