Beares Warranty repair service

Bought a LG microwave from Beares Boksburg 06/09/2020. 04/02/2021 Shows an F3 Error on it and the warning sound.Reported it to the store Manager of the Boksburg Branch no feedback.Friday afternoon someone else phones me from the branch to tell me press clear on the keypad...... Halo the keypad does not work the error code says that.Now he wants to find out by me what does the microwave do told him the whole story Oh i will come back to you monday as i have to find out by the repair centre,What do you want to find out it is under warrantee repair it,no i must phone them first and then will come back to you.OK THIS TYPE OF SERVICE I WILL NOT TOLERATE AND YOU CAN REPLACE THE MICROWAVE NOW I DONT WANT IT REPAIRED AS IT MEANS I WILL SIT SO MUCH LONGER WITHOUT THE PRODUCT.PLEASE ARRANGE FOR A NEW MICROWAVE AND TAKE THIS ONE.