Beares *****ing from Customers

I purchased goods from beares in Alberton in December and the first debit order was set for 25 Jan 2023. The delivery guys came on 23 December 2022 with a device to activate the debit order as per their protocol.. then i receive a call from Capet own head office informing me that the debit order was unsuccessful and they activated it correctly. A week before the 25th of Janni check all active debit orders and low and behold BEARES is loaded twice. So i called the store, informing them of this and they are VERY RUDE telling me that its not loaded twice … on the 25th of January 2023 these people REALLY debits double the agreed instalment. I have been calling and trying to sort it out but they are pushing me from pillar to post. They keep promising to call back but nothing happens. I am utterly disgusted in the level of service and ****************. I have a signed contract and if this is not sorted out before my next debit order i will be taking the matter further !!!!