Beares really cares about themselves!!

I have an account that is in arrears with Beares. I lost my job last year in October and i was paying insurance cover for such instances. I notified my branch of my situation and they said "i must ask my mom to help me pay off the account because the cupboards i took were for her". My mother is a Sassa beneficiary, how is she supposed to pay off the account and still feed herself?

Everyday i get a call asking me to make arrangements and i tell them that i don't want to commit to something that i know i won't honor as i am unemployed. What was the point of having the insurance if i still have to ask my mother to pay off the account?