BH
Bradley H

1 reviews | Active since Jun 2020

18 Sept 2023, 16:50

Beares is a waste of time

I have been online and have app**** for credit as anyone would normally do, then i did receive a msg that i was approved, I then contacted the store to finish the application so I know how much I qualify for, all documents and everything was done...Then was told I qualify for R24000 credit, also send me a photo of my profile to show me the amount I can purchase for... I then took a day off from work to purchase from Beares Pinetown, all the way from phoenix, lady said to pick what I want so I did then when finalising the deal, was then told I don't qualify, waited for 3 hours in store for this to b sorted out but didn't... advised me to send paid up letters from my accounts, so I did so that they can have the credit back to my profile, its almost a week now and everyday since they asking for new documents, and everyday they say today today today later it will b sorted....never waste your time with Beares and yet I was buying for R45000 and R21000 balance was going to be paid cash in store, rather have went to another store would have been done the same day... dont waste your time with them

0
Replies (4)
Beares
Beares's reply19 Sept 2023, 11:44
Official
We acknowledge and are in receipt of the complaint/enquiry and are in the process of investigating the matter.

Our reference number is: 829966. 

BH
Bradley H's update19 Sept 2023, 14:53
Reviewer Update
I am keep sending my bank statement but they keep telling me its unclear, I have sent a statement from my banking app, then had to go to the ATM and take out a statement...from where must i get another statement from now? am I wasting my time by doing all this?can someone call me who can assist if not let me know so i can move to another store?
Beares
Beares's reply20 Sept 2023, 14:36
Official
Dear Mr Harishand

Our attempts to contact you has been unsuccessful 
Please contact Carol on ***

Yours faithfully,
Lewis Stores
BH
Bradley H's update20 Sept 2023, 15:04
Reviewer Update
There isn't a number left that I can call on, you can call me on 0*6*8*0*7*5*5*3*6*3