JH
JB H

1 reviews | Active since May 2015

25 Jan 2020, 07:11

Beares forcing their insurance on you even if you have your own.

I recently tried to buy furniture through Beares in Secunda and got told I need to have insurance if I buy furniture through their credit system. But, if I have my own insurance then I must just send proof and they wont load their insurance. I then mailed them my proof of insurance and within a few days I got word that my insurance have exclusions so I need to take Beares insurance. This is absolute nonsense as I have full cover on household items and I have personally gone through my contract and spoken to the agent in charge of my insurance. Beares are coming up with nonsense to try and force me to double pay on insurance.

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Replies (2)
Beares
Beares's reply27 Jan 2020, 10:07
Official
Dear Sir/Madam 

We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is:670136
Beares
Beares's reply27 Jan 2020, 14:57
Official
Dear Sir/Madam,

Please be advised this matter has been amicably resolved.

Yours faithfully,

Lewis Stores