nH
nadine H

1 reviews | Active since Apr 2026

28 Apr 2026, 10:36

Beares Expects client to lie

I am really disgusted with Beares in Claremont on the 23.04.2026. I app**** for credit on a double bed everything was sent through. On the 24.04.2026 I got calls from the store confirming the details of the contract and of purchase. Then I get a call from the head office to do the verification checks. can they now go and cancel a deal because I get my salary on the 2nd last day of the month, But a debit order was put through for the 25th of the month. When clearly on my banking statement it shows I get a rental income on the 25th and my salary 2nd last day. Keeping in mind I already have a beares account of more than a year were not one payment has ever been skipped. Then I have to deal with a salesman who doesnt really look likes he want to help he tells me the store would be closed on a Saturday when in actual fact it was open. Which leads to my next complaint after the deal was cancelled we tried again but once again it was declined for the same reason. Then the accounts lady calls me with a real attitude because I didnt say my salary is in on the 25th, When I refused to lie she got even more aggressive when I asked that their manager call me back she calls pretends she doesnt hear me then calls back and puts me on hold, As yet this issue hasnt been sorted out, And as far as I am concerned it is really just terrible service. I now have an active debicheck on my account and not one person has had the decency to call me to sort this matter out. The lies that the people there tell and expect you to repeat is disgusting their head office is stilling with all the paperwork in front of them but they want me to lie about things,

0
Replies (1)
Beares
Beares's reply28 Apr 2026, 17:05
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours.