BEARES DOES NOT CARE ABOUT ITS CUSTOMERS, POOR SERVICE!!!!!!!!!!!!

I bought furniture at the Greenacres branch and found out it was too big for the space intended for. I asked for a refund, submitted all the documents on the 1st June 2025. I was told everything was processed and approved. But still haven't received the refund, no communication is given and I'm constantly the one calling in. I AM UTTERLY DISAPPOINTED.