Beares deliberately selling faulty appliance (Fridge) hoping that customers wont complain

I bought a fridge at Beares Bronkhorstspruit on Tuesday the 30th of November 2021. Th efridge was delivered later that afternoon, I switched ot on in the evenign and notice that the light does not work. I immediately reported this to Beares head office online and the following day, called the Bronkhortspruit branch, where I had purchase the fridge but their line was not working. Th ehead office contacted me to inform me that they had informed the branch. A day went by without the branch contacting me. I ccontacted the branch on Thursday and got through to a lady who said they could not contact me because the person responsible was off sick. Unbelieveabe, and entire business does not know how to delegate responsibilities when one of them is sick. The guy 'responsible' for this query contacted me and said he was off sick and that the fridge they delived to me was the last one in stock and they would have to collect another one in their Pretoria warehouse and would delier by Friday afternoon. This also confirmed to me that thy solf me this fridge knowing that it is faulty, as this was the same fridge that was on display at their store, so they would have know of the fault in the fridge and hoped that I would not complain, disgusting. Friday came and the fridge Tshepo promised to deiver was not dekivered, nor did Beares bother to contact me and explain why they are not attending to this query as promised. I will deliver their fridge today and get my money back.