ZZ
Zama Z

1 reviews | Active since Nov 2022

01 Nov 2022, 10:03

Beares Alberton Bad Service

I had an account which I opened on September 2021 and I managed to pay off within 6 months. I took couches and a stove. And by July this year the leather couches started tearing and I went to Beares Alberton to report it and even showed them photos and they said they send a driver to come fetch them for them to be repaired. Last week 25th October I went back and they told me that the driver is in Rusternburg and as soon as they return he’ll come. Today it’s the 1st of November and they still haven’t fetched them, and now the stove is also not working.

0
Replies (4)
Beares
Beares's reply05 Nov 2022, 09:52
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is:  784667
Beares
Beares's reply10 Nov 2022, 15:56
Official
Dear Mis Zimu

Our attempts to contact you has been unsuccessful 
Please contact Carol on ***

Yours faithfully,
Lewis Stores
Beares
Beares's reply17 Nov 2022, 12:16
Official
Dear Miss Zimu,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores
ZZ
Zama Z's update17 Nov 2022, 17:32
Reviewer Update
Thank you Carol with your assistance, I love the new couches.