CM
Chakaza M

1 reviews | Active since Jun 2009

08 Apr 2022, 10:11

Bad service maltreatment received from Beares manager Alice

Yesterday I received bad reputation from the manager of Beares Krugersdorp Alice who came in to take all of my furniture I am paying and refused to negotiate or give me a chance to explain. The customer service I received was bad I will never refer anyone or my family and friends to that shop as the manager there is rude to customers and to her ex employees as well. She needs to be reported and Justice done towards her

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Replies (3)
CM
Chakaza M's update08 Apr 2022, 10:21
Reviewer Update
Thank you. When we go and buy they treat with respect but when we encounter problems they don't want to listen instead they repossess the furniture. My heart is hurt of the maltreatment I received from Beares
Beares
Beares's reply11 Apr 2022, 16:26
Official
 We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 758884
Beares
Beares's reply21 Apr 2022, 08:19
Official
Dear Miss Mabasa,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores