Bad Service from Beares Quagga Center and Tsolo as well as Umtata branches.

I made a lay-bye and was promised that my furniture will be delivered in December, but it was not. I wanted my money back, but the begged me not to and I arranged for 26 April 2018 to have my furniture, but I got a different story that I need to go and collect goods myself. I was also told that the branch manager in Tsolo threatened his staff with disciplinary actions should they go and deliver in Mount Fletcher. I was assured by 2 people is uMtata that they will deliver on my second attempt of have my goods, but I still did not get them, when I went to ask for my refund at Quagga Centre Beares, I was given an attitude. I am so disappointed with them and their unprofessionalism.