NR
Naledzani R

1 reviews | Active since Jul 2017

17 Jul 2017, 10:06

Bad service

<p>I am very dissappointed in the treatment that some poeple who are in the head office think everyone need to function on their watch, i have bought the phillipe headboard from beares germiston branch and i was told about the same day delivery, i was told that there is a person in the head office who need to give a certai number for the bad to be realsed for a delivery, i was romised that the furnirture will be deliverd on friday last week, i went to the branch in the morning i was told delivery will happend before 12h00, after twelfe i was told 13h00 after one i was told to wait for 30 minutes, later on i was the told that it can only happend on monday becouse someone from the head office decided not to do their job. </p>

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Replies (2)
Beares
Beares's reply17 Jul 2017, 15:16
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 574167

Beares
Beares's reply19 Jul 2017, 09:01
Official

Please be advised that the matter has been resolved amicably