MM
Matshediso M

1 reviews | Active since Dec 2021

09 Oct 2023, 18:07

BAD CUSTOMERS EXPERIENCE!!!

Bears furniture shop at Palm Springs mall has bad service, I have been trying to change my debit order date from last year October till today they haven't assisted, they just told me they will send someone to come assist because their pos machine is always offline, we pay for insurance but when you supposed to claim no one can assist, iv been repeatedly sending emails for assistance.

Bad customer experience yet they can call me everyday to come take up new items!!

I regret buying from bears!!!

0
Replies (2)
Beares
Beares's reply13 Oct 2023, 16:25
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is:  833700

Best regards,

Beares
Beares's reply23 Oct 2023, 10:56
Official
Dear Miss Monareng

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores

Best regards,