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pulegavrillor P
1 reviews | Active since Dec 2016
30 Apr 2025, 11:07
Bad Customer Service and Attitude
I wouldn't advise anyone to buy from Beares Pretoria CBD on Thabo Sehume Street. A Lady named Kgaogelo has the worst customer service by far from a sales point of view. It's not even a month since my purchase but the service is utter disgusting to say they least. You have to beg them to assist you but when coming to taking money from your account they jump at the first whistle. They can never take accountability, they hide behind Head Office which in turn does anything to assist you as a client. Stay far from that shop
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Replies (3)
Beares's replyOfficial
30 Apr 2025, 13:29We acknowledge and are in receipt of the complaint/enquiry. An agent will be in contact within 48 hours.
Beares's reply30 Apr 2025, 13:29
Official
We acknowledge and are in receipt of the complaint/enquiry. An agent will be in contact within 48 hours.
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pulegavrillor P's updateReviewer Update
02 May 2025, 14:53As always Beares never fails to dissapoint.
From Branch level to now Head Office
I have been from pillar to post with their Headoffice personel named Carol and Lona.
Looks like no one cares to make sure my issues are solved promptly in time and with delicacy.
Again I still say, the worst decision one can make in buying from Bears. There's no urgency in assisting a customer at all
From Branch level to now Head Office
I have been from pillar to post with their Headoffice personel named Carol and Lona.
Looks like no one cares to make sure my issues are solved promptly in time and with delicacy.
Again I still say, the worst decision one can make in buying from Bears. There's no urgency in assisting a customer at all
pP
pulegavrillor P's update02 May 2025, 14:53
Reviewer Update
As always Beares never fails to dissapoint.
From Branch level to now Head Office
I have been from pillar to post with their Headoffice personel named Carol and Lona.
Looks like no one cares to make sure my issues are solved promptly in time and with delicacy.
Again I still say, the worst decision one can make in buying from Bears. There's no urgency in assisting a customer at all
From Branch level to now Head Office
I have been from pillar to post with their Headoffice personel named Carol and Lona.
Looks like no one cares to make sure my issues are solved promptly in time and with delicacy.
Again I still say, the worst decision one can make in buying from Bears. There's no urgency in assisting a customer at all
pP
pulegavrillor P's updateReviewer Update
02 May 2025, 15:23After fighting to get hold of their customer care consultant Carol.
Whom I spoke to on Tuesday (30/04/2025)
She responds back to me that my issue will be solved only by Monday. This is someone who promised me that my complaint will be sorted before close of business day today (02/05/2025)
The level of bad service I'm experiencing from Beares is appalling. Do not make make the mistake of being their customer
Whom I spoke to on Tuesday (30/04/2025)
She responds back to me that my issue will be solved only by Monday. This is someone who promised me that my complaint will be sorted before close of business day today (02/05/2025)
The level of bad service I'm experiencing from Beares is appalling. Do not make make the mistake of being their customer
pP
pulegavrillor P's update02 May 2025, 15:23
Reviewer Update
After fighting to get hold of their customer care consultant Carol.
Whom I spoke to on Tuesday (30/04/2025)
She responds back to me that my issue will be solved only by Monday. This is someone who promised me that my complaint will be sorted before close of business day today (02/05/2025)
The level of bad service I'm experiencing from Beares is appalling. Do not make make the mistake of being their customer
Whom I spoke to on Tuesday (30/04/2025)
She responds back to me that my issue will be solved only by Monday. This is someone who promised me that my complaint will be sorted before close of business day today (02/05/2025)
The level of bad service I'm experiencing from Beares is appalling. Do not make make the mistake of being their customer