FM
Fundile M

1 reviews | Active since Jan 2018

17 Jan 2018, 17:13

Bad Attitude from Branch Manager

I have laid a complaint on the Lewis Group website with customer service and have not had any feedback regarding my complaint.

Athough I have not paid my account, as a customer I do not appreciate the rudeness and embarassment the Manager displayed infront of my neighbours. As a Manager she should be able to have negotiations s****s and people management. Beares is not a furniture shop I would recommend to any of my collegues and family.

The Manager must go to a management course and learn how to deal with people otherwise, they will loose a lot of customers.

As I am writing this email, they have taken their goods and are not even willing to listen to anything I have to say.

Thank you for taking time to read my email and I hope she will get help regarding her disgusting behaviour.

Thank you again from an unhappy customer.

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Replies (1)
Beares
Beares's reply18 Jan 2018, 09:21
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is:588444