GW
Grant W

1 reviews | Active since Jul 2014

30 Jun 2018, 13:12

Unauthorised, ********** Debit Orders

For the past few months, I've noticed a debit order going off on my bank account, and as I'm always procrastinating on getting things sorted, I only contacted my bank today to find out where the debit order originated from. MY bank gave me a few numbers to contact, which are all unreachable when I called, but I've come to find that the company involved is...

BDB DATA BUREAU, The Payment and Debit Order Collection Specialists Location: Johannesburg, Gauteng, 9th Floor, Simgos House 162 Anderson Street,Johannesburg,Gauteng,2061 Map Coordinates: -26.207641,28.051615

I've never dealt with not gave this company permission to run a debit order on my account. I'm contacting the Ombudsman for banking services and laying a formal complaint against BDB Data Bureau. I want to know how much money was debited off my account and I want everything back with interest.

It will be in your best interest to contact me urgently to resolve this issue. I've raised a query with the bank to check for all historic debits from your company on my account to get the full amount, **********ly debited from my account.

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Replies (1)
Bdb Data Bureau
Bdb Data Bureau's reply06 Jul 2018, 14:57
Official

We acknowledge your Hellopeter review.

Kindly note that TCPS is a third party service provider that facilitates the collection of debit orders on behalf of our clients. These clients are service providers who instruct TCPSto collect premiums based on the services or products that they provide. As a result TCPS electronically processes these debit orders on the service provider’s instruction.

In order to assist you to get in touch with the company that debited your account, could you kindly provide me with your bank account number, the amount and the date of the debit in order to trace the deduction. Please email to ***