JV
Jannie V
1 reviews | Active since Jun 2024
20 Jun 2024, 12:33
Withdrawals not coming through
Not trustworhy at all.
Withdrawals not being done as per their promise on the app.
Fsp registered my ass.
Helpful (0)
Replies (3)0
Replies (3)
BROKSTOCK SA (PTY) LTD's replyOfficial
20 Jun 2024, 15:22Hello Jannie, we sincerely apologise for this inconvenience. Your 3 withdrawals will be processed as soon as possible; they were prioritised. Let us please explain you the reason why withdrawals are taking so long. The number of our clients has tripled in recent months, and we have faced an automation issue. Our development team has finished the withdrawal automation process and hopes to launch it in two weeks. We understand your concern, but BROKSTOCK is a registered FSP No. 51404. You can always check your broker's legitimacy on the FSCA website. Meanwhile, please accept a compensation bonus to your BROKSTOCK account for the inconvenience caused to you.
BROKSTOCK SA (PTY) LTD's reply20 Jun 2024, 15:22
Official
Hello Jannie, we sincerely apologise for this inconvenience. Your 3 withdrawals will be processed as soon as possible; they were prioritised. Let us please explain you the reason why withdrawals are taking so long. The number of our clients has tripled in recent months, and we have faced an automation issue. Our development team has finished the withdrawal automation process and hopes to launch it in two weeks. We understand your concern, but BROKSTOCK is a registered FSP No. 51404. You can always check your broker's legitimacy on the FSCA website. Meanwhile, please accept a compensation bonus to your BROKSTOCK account for the inconvenience caused to you.
JV
Jannie V's updateReviewer Update
20 Jun 2024, 19:45Thank you.
My withdrawal was successful today. Paid in my account. I would still use the platform. Very nice app. Now that my money was paid to my account I am happy.
My withdrawal was successful today. Paid in my account. I would still use the platform. Very nice app. Now that my money was paid to my account I am happy.
JV
Jannie V's update20 Jun 2024, 19:45
Reviewer Update
Thank you.
My withdrawal was successful today. Paid in my account. I would still use the platform. Very nice app. Now that my money was paid to my account I am happy.
My withdrawal was successful today. Paid in my account. I would still use the platform. Very nice app. Now that my money was paid to my account I am happy.
BROKSTOCK SA (PTY) LTD's replyOfficial
25 Jun 2024, 15:09Jannie, thank you so much for your patience and continuing to choose BROKSTOCK! The withdrawal process will soon be up to standard. Please click on "Support" at the bottom of the app screen if you need any help
BROKSTOCK SA (PTY) LTD's reply25 Jun 2024, 15:09
Official
Jannie, thank you so much for your patience and continuing to choose BROKSTOCK! The withdrawal process will soon be up to standard. Please click on "Support" at the bottom of the app screen if you need any help