SP
Shayleen P
1 reviews | Active since Feb 2011
20 Jun 2024, 08:34
Withdrawal timelines a JOKE!!
Requested my withdrawal on 8June2024, today is 8 business days..why do you claim it takes 5-6 business days when clearly you cannot deliver looking at all the other low ratings you are getting. It can’t be that difficult to transfer money to a verified bank account, I’ve seen international payments made faster than from BrokStock!! Definitely not referring anyone I know to us them.
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BROKSTOCK SA (PTY) LTD's replyOfficial
20 Jun 2024, 12:38Hello Shayleen, we sincerely apologise for your withdrawal taking so long to be processed. We prioritised it over all others. As a goodwill gesture, we have credited a bonus to your BROKSTOCK account. We are struggling with withdrawal processing time due to a tripled amount of clients. Our development team has finished the withdrawal automatisation process and hopes to launch it in two weeks. Again, we are very sorry for the inconvenience caused, our team is working hard to solve this issue as soon as possible.
BROKSTOCK SA (PTY) LTD's reply20 Jun 2024, 12:38
Official
Hello Shayleen, we sincerely apologise for your withdrawal taking so long to be processed. We prioritised it over all others. As a goodwill gesture, we have credited a bonus to your BROKSTOCK account. We are struggling with withdrawal processing time due to a tripled amount of clients. Our development team has finished the withdrawal automatisation process and hopes to launch it in two weeks. Again, we are very sorry for the inconvenience caused, our team is working hard to solve this issue as soon as possible.