DG
Duanne G
1 reviews | Active since Jun 2024
25 Jul 2025, 14:46
No trust in brokestock about payments own to u
Pls dont fall for brokestock there has been delays in payment I had it before.were by they claim same story ince off one can understand but multiple times.i had to take out ov investment to put towards rent now I dont have that so guys pls dont a use them it will go well for a short period so not happy there is no trust in them
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Replies (3)
BROKSTOCK SA (PTY) LTD's replyOfficial
28 Jul 2025, 10:45Hi, Duanne. We understand your frustration and appreciate the feedback on your withdrawals. The first one was delayed due to technical issues with the app at the time, and this last one was requested on Friday morning and completed later that evening. BROKSTOCK is working to make this process even better. If you need help, please tap "Support" at the bottom of the app screen to get in touch via chat in the app, by email at ***, or toll-free at ***. We'd love to hear from you! Auth FSP No.51404
BROKSTOCK SA (PTY) LTD's reply28 Jul 2025, 10:45
Official
Hi, Duanne. We understand your frustration and appreciate the feedback on your withdrawals. The first one was delayed due to technical issues with the app at the time, and this last one was requested on Friday morning and completed later that evening. BROKSTOCK is working to make this process even better. If you need help, please tap "Support" at the bottom of the app screen to get in touch via chat in the app, by email at ***, or toll-free at ***. We'd love to hear from you! Auth FSP No.51404
DG
Duanne G's updateReviewer Update
28 Jul 2025, 14:01So u guys just told me that I only app**** on fri when I sent u guys proof that it was on the 21th so today when I asked u guys stated 24 hours to reflect in my bank k account.so if you ou processed fri and 24 hours should have been cleared o already.when I talking to you guys on ur WhatsApp u read it but not rep****.it appears that you guys not interested in resolving clients complaints with full support exspain to me that
DG
Duanne G's update28 Jul 2025, 14:01
Reviewer Update
So u guys just told me that I only app**** on fri when I sent u guys proof that it was on the 21th so today when I asked u guys stated 24 hours to reflect in my bank k account.so if you ou processed fri and 24 hours should have been cleared o already.when I talking to you guys on ur WhatsApp u read it but not rep****.it appears that you guys not interested in resolving clients complaints with full support exspain to me that
BROKSTOCK SA (PTY) LTD's replyOfficial
30 Jul 2025, 13:19Hi, Duanne. There seems to be a misunderstanding. The request on Friday was less than R300, which was processed on the day, as smaller withdrawals take less time to process. The earlier request is the one that took slightly longer. Has your WhatsApp message been rep**** to? If you need help, please tap "Support" at the bottom of the app screen to get in touch via chat in the app, by email at ***, or toll-free at ***. We'd love to hear from you! Auth FSP No.51404
BROKSTOCK SA (PTY) LTD's reply30 Jul 2025, 13:19
Official
Hi, Duanne. There seems to be a misunderstanding. The request on Friday was less than R300, which was processed on the day, as smaller withdrawals take less time to process. The earlier request is the one that took slightly longer. Has your WhatsApp message been rep**** to? If you need help, please tap "Support" at the bottom of the app screen to get in touch via chat in the app, by email at ***, or toll-free at ***. We'd love to hear from you! Auth FSP No.51404