JU
Just U
1 reviews | Active since May 2024
18 Jul 2024, 14:18
Good customer support (but need to add more deposit options)
From my personal experience with Brokstock, i can recommend this platform on the basis of its customer service and support. When I first registered i got a call from my account manager which was really nice. I also got a call from a lady from their research team asking my opinion about the app. It is not very common to see such human touch in the digital age and i appreciate it. However they could add additional deposit options to the app, as for now it's limited
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BROKSTOCK SA (PTY) LTD's replyOfficial
18 Jul 2024, 15:40Hi Just U, thank you kindly for the 5-star rating and thorough review! We appreciate your recognition of our amazing support team. We are constantly trying to improve the app, which is why we ask for your feedback. Please keep an eye out on new app developments, there might be new deposit options soon. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No.51404
BROKSTOCK SA (PTY) LTD's reply18 Jul 2024, 15:40
Official
Hi Just U, thank you kindly for the 5-star rating and thorough review! We appreciate your recognition of our amazing support team. We are constantly trying to improve the app, which is why we ask for your feedback. Please keep an eye out on new app developments, there might be new deposit options soon. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No.51404