IA
ISABELLA A

1 reviews | Active since Aug 2021

15 Jul 2024, 13:55

Friend referral not paid by brokStock

I referred friend on Brokstock and we both received our R500 immediately after making the minimum deposit of R1000. Then when my friend invited a friend and paid the minimum deposit they never received the bonus of R500 they were told by one of brok stocks advisers, that it would be paid the following month. After they start trading.

Brokstoks add says. You and your friend bother receive R500 with a successful account regestration and a minimum deposit. NO WARE DOES IT SAY YOU WILL RECIEVE THE BONUS A MONTH LATER. and don't say we must read T&C because niether does the add say subject to T&Cs

Wow Brok Stock what a disappointment. I wil change my review if brok stock keeps there promise. To give the 500 on a successful registraterd account and minimum deposit. Which was done

0
Replies (1)
BROKSTOCK SA (PTY) LTD
BROKSTOCK SA (PTY) LTD's reply15 Jul 2024, 17:45
Official
Hi Isabella, we are so sorry you haven't had a great experience on BROKSTOCK. One of the terms and conditions that we have is that you can't use family as a referral. As you mentioned, you received your referral bonus, however, your referral couldn't get it because they referred a relative. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No.51404