BK
Bonginkosi K
1 reviews | Active since Jun 2024
11 Jun 2024, 00:50
Complaint
Nonsense! Deposited R100 on the 31 of may and withdrew the same day and till today I haven't received my money. It's a ****!!
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Replies (1)
BROKSTOCK SA (PTY) LTD's replyOfficial
11 Jun 2024, 11:42Hello Bonginkosi, we deeply apologise for the inconvenience caused. Your issue was escalated and your withdrawal was processed by our back office specialists. Please await money in 2-4 business days. We apologise for the withdrawal taking so long. We are aware of the issue and are already working on improving it. Currently, withdrawal processing time has been extended to 6 business days.
BROKSTOCK SA (PTY) LTD's reply11 Jun 2024, 11:42
Official
Hello Bonginkosi, we deeply apologise for the inconvenience caused. Your issue was escalated and your withdrawal was processed by our back office specialists. Please await money in 2-4 business days. We apologise for the withdrawal taking so long. We are aware of the issue and are already working on improving it. Currently, withdrawal processing time has been extended to 6 business days.