KF
Katarina F
1 reviews | Active since Aug 2016
24 May 2024, 15:21
Beware **** alert...
First time user trying out this app. They dont refund you your money when you withdraw it and make excusses. Its been a week and sure it will go on for week 2.
This is the their terms...which is false.
Please note that bank transfers are not instant, they are processed on weekdays from Monday to Friday, from 08:00 to 17:00. It takes up to 3 business day for us to process the withdrawal from the date of request as per the company Terms and Conditions and then 2 business days for a transfer to be performed by banks, after the request is processed the funds will be credited to your bank account.
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BROKSTOCK SA (PTY) LTD's replyOfficial
28 May 2024, 09:04Hi Katarina, we apologise for the delayed withdrawals. The only Le Fevre we have on the system is Wayne Patrick. If this is you, please note the funds have been sent and you should have received them. Again, we apologise for the delay. Withdrawals currently take six business days and we are working on improving this process.
BROKSTOCK SA (PTY) LTD's reply28 May 2024, 09:04
Official
Hi Katarina, we apologise for the delayed withdrawals. The only Le Fevre we have on the system is Wayne Patrick. If this is you, please note the funds have been sent and you should have received them. Again, we apologise for the delay. Withdrawals currently take six business days and we are working on improving this process.