Pathetic service

The disgust and utter disappointment after having asked so nicely yesterday that my car be properly cleaned unlike the last time I brought it to you and still I had to complain even though I had asked so nicely. Now on top of it all my charger goes missing and at first I'm told by the lady that morning shift staff will be asked and if the all don't know anything my charger will be replaced. At the same time the guy checking on cars tells me to my face that other people's things have also gone missing before and he uses sunglasses as one such example. Now this morning I go to inquire as to whether anyone came forward with ma charger and this time I'm indirectly called a **** because "their staff are not *******". Now the lady will not be keeping her word and replace my charger and the same guy who told me things go missing is telling me "nothing has ever gone missing cause even wallets are handed in" whi h makes me wonder, why would someones wallet need to be handed in when it should have never in the first place disappeared from where it was? I'll surly be sharing my story with every single person I know so they can stay safe from being ****** of their items. If you can't trust that your belongings are safe when you take your car to be washed then I don't feel you should even go to that car wash.