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michelle.martin michelle.martin

1 reviews | Active since Jan 2017

25 Jun 2018, 15:16

WORST service of BB Nissan Silverton - Empty Promises

I was contacted several months ago by Nissan Global Head Office telephonically and by mail that they were running a campaign with my model of Nissan Navara's because it came to their attention that the airbags were defective. Should it be dispelled during an accident it could potentially cause death as it has been found to inflate much faster than what is recommended.

I have been contacting their dealership, BB Nissan Silverton several times over and over again. Every time they tell me they don't have stock of the necessary item that needs to be replaced.

By the time they receive the stock they will most probably tell me to pay for it as the campaign will be over - how convenient that would be.

So what type of danger am i in??? What is i am in an accident and they airbag does end up ****ing me? Who is going to raise my 3 children?

I am so tired and fed up on following up with empty promises, i have even been in person to the dealership and spoken to the lady who promised me feedback, but wonder oh wonder, i 've NEVER received one call back with feedback. How surprising.

This is the worst service i've ever experienced, especially since the H/O has let you know that your life could be in potential danger with the fitted airbag.

I want this matter resolved or to be given a courtesy vehicle, a Navara, same as what i am driving until they can replace the defected airbag. I am no longer willing to put my life or the lives of my children at risk!!

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