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Thokozile M

1 reviews | Active since Apr 2015

16 Nov 2016, 15:20

Nissan Brand new vehicles are as good as old

<p>Bought a Brand new 2016 Juke in June and it started giving problems in 2weeks after collection. 1st problem were rear safety belts, not working</p> <p>2nd windscreen rubber peeling off</p> <p>3rd got stuck as vehicle didn't start after filling up at the gas station (this was on the 3rd month of having the car)</p> <p>4th mulfuntioning of "auto start button flashing the minute the car is on till it's off, and this lasted for 3weeks.</p> <p>On all these problems I've been communicating with the BB nissan Hatfield (Rebone Machacha) who kept having excuses on each problem faced until she booked the vehicle in 15/11. Now they confirmed nothings wrong with the battery which leaves the vehicle with the problem which the can not pick up any problem. Funny how Nissan works</p>

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Thokozile M's update23 Nov 2016, 06:59
Reviewer Update

OMG!!! it happened again this morning just after filling up gas @05:49 car couldn't start, had to be towed and was late for work. I wonder what feedback will I get this time . It's amazing how Nissan operate. A case was opened by Precious from Nissan customer service however she's so desperate in closing up the case and getting rid of it before it's resolve. I had an accident & damaged my bumper. Took the car to AA for tests and it all came back good, only the bumper was damaged. Now Precious she's coming up with excuses that the warranty is void, this means whatever is wrong with that faulty vehicle of their is my problem. How does a bumper affect the battery or whatever that's wrong on vehicle, which Robie the manager confirmed earlier that they picked up nothing wrong on neither the battery nor vehicle itself. I'm stunned of the service this company renders.