Beware of BB Nissan Silverton! Don't even go there

I bought a second hand vehicle from BB Nissan Silverton on 16 June 2021. Salesman JC assisted me with the purchase. 3 Months later, here I am on Hello Peter

DO NOT BUY ANYTHING from BB NISSAN SILVERTON!!!!

JC will cover up and lie just to get a deal. I am so disgusted!!! I am a single mother that had to get a bigger vehicle because of my job. I could only afford a second hand car but now I am without a car because of what they have sold me.

This is the 3rd time the vehicle has been taken in to be fixed for whatever is wrong and today BB Nissan Silverton tried to initiate a claim through the Extra Warranty that I was advised to take out when I bought the car. This was done without notifying or consulting with me!!

If the insurance company did not notify me, I wouldn't have known about it. Isn't that *****???!!!

On a previous occasion that my car went in for them to look at it, nothing was fixed and my car key got dropped damaged. When I pulled it out of the ignition, it fell apart and I could start my car!!! I was leaving an appointment and it was after dark. How on earth can this be the standard that this dealership is operating in? When I got my spare key out the next morning, I was stunned. It was so damaged that I could not use it. JC, the salesman, placed it neatly in a gift box with the broken side facing the bottom. I never even thought of taking it out and checking to see if they didn't give me a ******* spare key! The least he could have done was just mention that it is in a very poor condition. But no, he chose to hide it. I am so disappointed in him. I thought I was getting excellent service but I was conned into thinking I was was getting a great deal. I hope you sleep well at night JC....

My vehicle was taken to Hyundai to be inspected properly on instruction of Willie. BB Nissan was informed what was wrong and a quotation was sent to the dealership for their account. Not once was it spoken of or even hinted at that it is my responsibility to claim from my insurance to have the problem, that they sold me, fixed.

The car was sold to me with a broken steering rack and several other problems and now they are trying to side step their responsibilities. I will not stand for it.

Willie was committed to helping me sort out the problems I was having with my car but he has been moved to another branch, one day after the quote was sent to BB Nissan Silverton. The Dealer Principal Leon is now in charge of my complaint but the only people I have heard from so far is the Extended Warranty company....

I don't know how people can think this is ok? Do they not know how bad it is for business to treat clients this way? #nogo #bbnissan #nissansouthafrica #bbnissansilverton #dontbefooled