Useless - *********** Dealership. NEVER AGAIN!!

Terrible service!!!!!!!!!!!! The reception or switchboard consultants are rude and take forever to answer your call. We have been holding for more than 30 minutes still with no assistance. To add on the above - your call is transferred from one person to another. Do they even know who is doing what or is it all just a guessing game? The Manager even told my husband to take our car to the dealership where we bought our Renault as they are tired of dealing with other branches issues. Take note that our car was bought brand NEW !! When your brakes or clutch is making noises they simply just answer you "IT"S A RENAULT THING" even if your car is still under warranty AND if you pay for a monthly service plan with your premium. Absolutely useless. Only little over a month my car was serviced, we had new issues - like the airbag light flickering on and off. The guy who helped us, told my husband that "OH! ITS A NEW PROBLEM AND WE SHOULD GET IT LOOKED AT AND YOU MIGHT POSSIBLY PAY FOR THE REPAIR THEREOF BUT THEY CAN'T BE SURE. What we can be sure of, is the lack of service. Just like they told me the brakes is a Renault thing, I honestly think the bad service is also a Renault thing. NEVER BUY A RENAULT AND NEVER TAKE YOUR CAR TO THIS BRANCH TO SERVICE YOUR VECHILE.