NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About BB Nissan Hatfield
How is BB Nissan Hatfield rated on Hellopeter?
Hellopeter has tracked BB Nissan Hatfield across 13 reviews. BB Nissan Hatfield hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used BB Nissan Hatfield? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2016
EXEMPLARY SERVICE
I just want to pay a huge compliment to BB Nissan Hatfield for the exemplary manner in which they handled a recent purchase. Hein Milligan and the Team were extremely efficient and professional in made my purchase a great pleasure to deal with these guys. From the moment I made the enquiry through to the sign off and after sales service they were flawless in their conduct and service. They really set a fine example for the Retail Motor Industry and deserve to be recognized for all their efforts. Well done guys!!
1 reviews | Active since Dec 2016
EXEMPLARY SERVICE
I just want to pay a huge compliment to BB Nissan Hatfield for the exemplary manner in which they handled a recent purchase. Hein Milligan and the Team were extremely efficient and professional in made my purchase a great pleasure to deal with these guys. From the moment I made the enquiry through to the sign off and after sales service they were flawless in their conduct and service. They really set a fine example for the Retail Motor Industry and deserve to be recognized for all their efforts. Well done guys!!
1 reviews | Active since Oct 2017
exceptional service
Good day, I would like to commend two individuals who work at your branch named Mariska Velleman and Hano Erasmus for their excellent and outstanding service. You guys rock! :) Both these individuals where professional and dedicated in how they handled my situation.. I was clueless when it came to how a car service plan works or how a warranty works as this was not explained to me at the car dealership where the car was initially purchased from. Hano took time to explain to me how this works... So THANK YOU to both of you for being so patient and understanding. I would definitely recommend your company to my friends and family:) Keep up the good work guys. You are greatly appreciated. Thank you Nissan for employing such knowledgeable staff at this branch.
1 reviews | Active since Oct 2017
exceptional service
Good day, I would like to commend two individuals who work at your branch named Mariska Velleman and Hano Erasmus for their excellent and outstanding service. You guys rock! :) Both these individuals where professional and dedicated in how they handled my situation.. I was clueless when it came to how a car service plan works or how a warranty works as this was not explained to me at the car dealership where the car was initially purchased from. Hano took time to explain to me how this works... So THANK YOU to both of you for being so patient and understanding. I would definitely recommend your company to my friends and family:) Keep up the good work guys. You are greatly appreciated. Thank you Nissan for employing such knowledgeable staff at this branch.
1 reviews | Active since Mar 2026
Horrible Service!
Service delivery and overall buying experience was horrible, would not recommend to anyone. Constantly had to follow-up, almost as if they weren't really trying to sell a vehicle. Wrong paperwork was send over, and eventually vehicle was delivered without insurance being in place or paperwork on their side! Also no internal communication between advisors and sales personnel.
1 reviews | Active since Mar 2026
Horrible Service!
Service delivery and overall buying experience was horrible, would not recommend to anyone. Constantly had to follow-up, almost as if they weren't really trying to sell a vehicle. Wrong paperwork was send over, and eventually vehicle was delivered without insurance being in place or paperwork on their side! Also no internal communication between advisors and sales personnel.
1 reviews | Active since Dec 2016
Poor car purchase
I am writing regarding a Nissan Magnite that I purchased in 2023 from your dealership. Recently, I was advised by a tyre specialist that all four tyres needed to be replaced due to excessive wear. This is highly concerning, especially given that the vehicle has only done 17,000 km. Tyres are generally expected to last several years and significantly more mileage under normal driving conditions. For a relatively new vehicle with such low mileage, this level of wear raises serious concerns about possible alignment, suspension, or overall vehicle quality issues. I would also like to highlight that from the time of purchase, the vehicle had a persistent squeaking noise. I reported this issue to your workshop on multiple occasions and was repeatedly informed that it was “normal.” However, after replacing the two front tyres, the noise has stopped, which strongly suggests that the issue was not normal and may have been related to the tyres or wheel alignment from the outset. This experience has left me extremely disappointed and concerned about the quality of the vehicle and the after-sales support I received. Unfortunately, due to these issues, I have lost confidence in your dealership and would not consider purchasing another vehicle from you in the future. I am raising this matter formally for your awareness.
1 reviews | Active since Dec 2016
Poor car purchase
I am writing regarding a Nissan Magnite that I purchased in 2023 from your dealership. Recently, I was advised by a tyre specialist that all four tyres needed to be replaced due to excessive wear. This is highly concerning, especially given that the vehicle has only done 17,000 km. Tyres are generally expected to last several years and significantly more mileage under normal driving conditions. For a relatively new vehicle with such low mileage, this level of wear raises serious concerns about possible alignment, suspension, or overall vehicle quality issues. I would also like to highlight that from the time of purchase, the vehicle had a persistent squeaking noise. I reported this issue to your workshop on multiple occasions and was repeatedly informed that it was “normal.” However, after replacing the two front tyres, the noise has stopped, which strongly suggests that the issue was not normal and may have been related to the tyres or wheel alignment from the outset. This experience has left me extremely disappointed and concerned about the quality of the vehicle and the after-sales support I received. Unfortunately, due to these issues, I have lost confidence in your dealership and would not consider purchasing another vehicle from you in the future. I am raising this matter formally for your awareness.