Bad service

I bought a brand new Mazda CX-3 at BB ford ( galactic Auto). On the 08 June 2019. It means that the permit was active as from 08 to 28 June 2019. Since the dealership was not helpful in terms of car registration. On the 23 June 2019 I called Mazda customer care with a hope that this query will be dealt with quicker. Indeed the customer care contacted the Manager of BB Mazda to informed him about my query.. To cut the story short, I got a WhatsApp from Pulane on Wednesday saying that Abri said I should let you know to go collect your numberplate at Menlyn on Thursday..This messege doesn't say much I contacted customer care again and he made follow up then JP called me to asked if Pulane didn't give me information. I told him that the messege doesn't have address so he located the adress and forwarded it to me he also confirmed that I should go to Menlyn on Thursday and ask to see Marriete.On the 27 June 2019 on Thursday I prepared myself to go to Menlyn as per the dealers instructions, the EJ from cus toner care called to checked if I heard anything from the dealer. I said no I haven't but I am preparing myself to go to Menlyn he said I must wait because he want to check with JP. At around past 10 JP called and said I should wait they will call me and inform when it's ready. I waited the whole day with a worry of permit. I thought of going to the nearest traffic department to obtain another permit whereby I paid 350. On Thursday at around past 5pm someone called from a deleairship that I don't know who called hoping that the person will make a follow up call on Friday on which they never did so, I contacted customer care again he promised to called me back till to date I haven't heard anything from the dealership to inform about car registration. It takes a day to register but with them it's a month. I am writing to get help and also a refund of R350 and also I am doing someone job with my time, and money. hence I was supposed to be enjoying my car