MZ
MrsZ Z
1 reviews | Active since Nov 2015
25 Nov 2015, 16:23
Dead fly in my bread
I bought 2 brown and white loaves of sliced bread. My 7 year old daughter decided to butter bread as she was feeling hungry. What she found on one of the slices was a dead dry fly.<br> <br> I sent an email to report the incident, they responded by requesting for my contact number, which I sent. This was reported on the 8/11/2015. Up to this date I have not received any call or communication from anyone. I am sure the health inspectors would love to hear and see this as I have proof.
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BB Bread's replyOfficial
01 Dec 2015, 10:43Hello azondi@,
We at the Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15/11/908.
Kind Regards
Premier FMCG Customer Care Line
*** - LS
We at the Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15/11/908.
Kind Regards
Premier FMCG Customer Care Line
*** - LS
Best regards,
BB Bread's reply01 Dec 2015, 10:43
Official
Hello azondi@,
We at the Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15/11/908.
Kind Regards
Premier FMCG Customer Care Line
*** - LS
We at the Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15/11/908.
Kind Regards
Premier FMCG Customer Care Line
*** - LS
Best regards,