vP
vee P
1 reviews | Active since Feb 2014
09 Jan 2024, 23:43
Bread mouldy before expiry date
I purchased BB bread from Pick n Pay Chatsworth Durban on Friday 05th January and the expiry date was 08 January.. When I opened the bread on Sunday 07 January, it was mouldy. I immediately took pics and email the complaints dept of BB bread. To date I have had no response. Pathetic
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Replies (1)
BB Bread's replyOfficial
09 Apr 2024, 15:40Hi Vee
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
***
Best regards,
BB Bread's reply09 Apr 2024, 15:40
Official
Hi Vee
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
***
Best regards,