MS
Man S
1 reviews | Active since Oct 2019
28 Oct 2019, 07:50
BB Bread is far from the Best Bread
Their brown bread does not reach Best Before date and smells aweful, a sour yeast stench when you open the packet. I bought a loaf from Glenwood Spar with a BB date of 24/10/19, and by 22/10/19, I could not open the packet because it smelt so bad.
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BB Bread's replyOfficial
28 Oct 2019, 09:31Dear Man Sil
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you shortly.
Kind Regards
Premier FMCG Customer Care Line
***
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you shortly.
Kind Regards
Premier FMCG Customer Care Line
***
Best regards,
BB Bread's reply28 Oct 2019, 09:31
Official
Dear Man Sil
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you shortly.
Kind Regards
Premier FMCG Customer Care Line
***
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you shortly.
Kind Regards
Premier FMCG Customer Care Line
***
Best regards,