NJ
Nontobeko J
1 reviews | Active since Feb 2024
04 Feb 2024, 14:59
BB Bread is a disappointment
Everytime i buy BB Bread i get disappointed... The bread smells mouldy, it expires before expiry date, it has fruitflies. It looks like it has been eaten by a rat, the slices some look as though they are not well baked, the bread crust had small insects on it, some slices have holes in them.
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Replies (1)
BB Bread's replyOfficial
09 Apr 2024, 15:45Hi Nontobeko
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Our sincere apologies for the delay in response as we were experiencing technical issues.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Our sincere apologies for the delay in response as we were experiencing technical issues.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
Best regards,
BB Bread's reply09 Apr 2024, 15:45
Official
Hi Nontobeko
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Our sincere apologies for the delay in response as we were experiencing technical issues.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Our sincere apologies for the delay in response as we were experiencing technical issues.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
Best regards,