SW
Susan W

1 reviews | Active since Nov 2020

30 Nov 2020, 11:27

Poor quality and service. Dont use Bayberry Kitchens

Worst company to use for kitchens. Their cupboards are cut skew. The cupboards are coming off the hinges. They have bad peeling or cracking marks on the corners. I reported them to the ombudsman for poor quality and they came in for an hour and fixed a couple of things but over the last year you can see what poor quality products they used. Their service is disgusting. They now want to charge me R750 call out fee as well as charge me to replace their skew, peeling, cupboards. Their service and quality is disgusting and clearly their staff need aome training. And the worst thing. They dont really care what you think!

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Replies (2)
Bayberry Kitchens
Bayberry Kitchens 's reply01 Dec 2020, 11:37
Official
hi Susan 

We are taken back by your review, we have sorted all snags at your home along with the Kitchen Specialists Association and you signed off on works done. Your kitchen was completed almost two years ago ,we do unfortunately charge a call out fee of R750 should you have any further problems

Bayberry Kitchens
Bayberry Kitchens 's reply01 Dec 2020, 11:56
Official
We are always ready is assist clients in rectifing snags as and when needed.We have been in business for 13 years and proudly part of the KSA for more than 9 years. 
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www.bayberry.co.za