Poor Insurance Service

<p>I'm disappointed at the lack of comminication from Bay Union. I have my entire Short Term Insurance policy with them. When I made a claim for Accidental Damage, they very quickly told me that they would only cover quarter of what was written on my policy schedule. This was neither mentioned on my policy schedule, nor discussed with me either by phone or by email. When I queried this limit to my claim, I was met with sarcasm, and poor service. I've phoned and emailed Bay Union to try and resolve this issue quickly with very little response. </p> <p> </p> <p>The level of service I received from Bay Union makes me feel that they neither care about my needs as a client, nor want me as a client. I've never missed a payment, nor claimed for anything until now, and yet I'm ignored...very disappointing indeed.</p>